Who is Pharewell?

Pharewell is an easy-to-use, online platform to make your funeral, cremation, and/or cemetery arrangements from start-to-finish.

What does Pharewell do?

Pharewell allows you to complete your entire purchase online.

  1. Choose your arrangements
  2. Receive pricing and select your provider(s)
  3. Sign the required paperwork and pay for your purchase
  4. Crowdfund from family, friends, and others

Why should I use Pharewell?

  • Pharewell puts you in control to help you achieve greater confidence in your purchase.
  • Our online platform guides you step-by-step through this unfamiliar process, alleviating the pressure of a traditional funeral purchase that often requires on-the-spot decision-making at a less than ideal time.
  • Our Advantage:

    • Transparency – Understand what you need and choose only what you want, without any added pressure
    • Efficiency – Make decisions remotely, at your own pace, and fill out only the necessary paperwork
    • Affordability – Our providers come to you, and you can also crowdfund to offset the cost of your purchase

Where can Pharewell be used?

Click here to see our current service area.

When can I use Pharewell?

Whether someone has just died, or a death is imminent (e.g., hospice or end-of-life care), Pharewell can help you make the necessary arrangements. Very soon, Pharewell will also help you plan ahead and make “pre-need” arrangements for yourself and/or others.

How do I get started?

Click here so we can walk you step-by-step through our simple process and help you make your arrangements.

How does it work?

If a death has already occurred, this is known as “at-need”:

  1. You begin by answering a series of questions and choosing from various options to create and submit a “bundle” of goods and services that meet your needs.
  2. Pharewell informs providers in your desired service area of what you are seeking and notifies you as you receive responses so that you can choose your provider(s).
  3. Thereafter, you create and electronically sign legal documents, proceed to payment, and finalize your purchase (your selected provider(s) will contact you to confirm any remaining logistics).

At any point throughout the process, you can start a crowdfunding campaign to begin receiving contributions from friends, family, or others, even if you do not make a purchase through Pharewell.

What if a death has not occurred yet?

If a death has not yet occurred but is expected to happen in the near term (e.g., hospice or end-of-life care), this is known as “imminent-need”:

  • Follow the steps for at-need, but note that you may not finalize the purchase until the death occurs. Until then, you will save significant time by completing your selections, providing the necessary information, and crowdfunding (if desired) before your purchase.
  • Your bundle expires in ninety days following initial submission, and we will check in with you before then to extend or cancel your bundle.

What if I am planning for the future (for myself and/or others)?

If a death has not yet occurred and is not expected to happen in the near term, this is known as “pre-need”:

  • Please follow us on social media, as we are diligently working to finalize our pre-need platform very soon!
  • In the meantime, you are welcome to use our crowdfunding platform to start raising money for your future purchase.

How much will everything cost?

The cost of your purchase is comprised of your goods and services, taxes (if applicable), and our service fee:

  • Goods and Services – Based on the pricing you accept from your selected provider(s), who cannot charge more than what is on their General Price List(s)
  • Taxes – Vary by state and county, and may only apply to certain items in your purchase, if any
  • Service Fee – 6% fee charged by Pharewell
  • Crowdfunding – Withdrawals are net of payment processor fees (2.9% + $0.30 per contribution); Pharewell does not charge any additional fees for crowdfunding!

Do you provide financing?

Pharewell does not currently offer financing or installment plans. We understand that these alternatives may be helpful, especially in the current economic environment. However, we believe that paying interest should be a last resort. Instead, our goal is to make your purchase more affordable by putting you in control of a process in which providers come to you, you select only the necessary goods and services, and you raise money from family, friends, and others.

Must I be in your service area to use Pharewell?

You may purchase services through Pharewell from anywhere (irrespective of where the decedent is located), as long as the services take place within our current service area. Click here to see where we currently serve.

Can I make arrangements for more than one person?

Once our pre-need platform is fully launched, customers will be able to make arrangements for two people as part of the same bundle. If you are presently seeking to make at-need or imminent-need arrangements for more than one person, please contact us so that we can help you with your purchase.

How long does the process take?

Each customer-driven part of our process is designed to be completed in minutes, but you may take as long as you need. Before making your arrangements, you may find it useful to review our section below on various common traditions.

How long does it take to receive provider responses?

Once submitted, Pharewell will actively ensure that your bundle receives prompt provider responses, generally within the hour. In the meantime, you can start a crowdfunding campaign and begin gathering the necessary information (we will tell you what you need) so that you can quickly complete the checkout process.

Do you offer religious funeral service options?

Yes! When creating a bundle, you will be prompted to specify any religious requirements. You may also communicate these requirements through our messaging platform to providers who respond to your bundle. Our Religious Traditions section below can also help you begin to understand the requirements for various faiths.

Can I revisit my session?

Yes! Creating and submitting a bundle of goods and services must be done in one sitting. You will then create an account that saves your bundle details, which you may revisit at any time. We will also remind you to revisit your account as you receive provider responses.

What if I would like to purchase items that are not offered through Pharewell?

Rest assured that your Pharewell bundle is designed to meet what you, your provider(s), and the law require, but if you would like to purchase additional goods or services not currently offered on Pharewell, you may do so separately with your selected provider(s) after completing your Pharewell purchase.

Can I supply my own casket or other goods obtained elsewhere?

The Funeral Rule allows you to supply goods obtained elsewhere and prevents providers from refusing you service or charging you additional fees to do so. These items are still subject to any and all applicable legal, cemetery, and crematory requirements (e.g., cemeteries may have minimum casket specifications for sanitary purposes). For this reason, we have already done the research on your behalf and curated a selection of competitively priced goods for your consideration. If you would prefer to provide goods obtained elsewhere, please contact us.

Who do I contact with any additional questions?

We’re here to help! Please contact us directly with any additional questions.
Payment and Crowdfunding

When do I pay?

Payment is due in full at checkout and your card will be charged for the full amount of your purchase.

Can I cancel after completing a purchase?

Cancellations are governed by the terms of the contract(s) applicable to your bundle. You may also refer to our User Agreement.

How does Pharewell’s crowdfunding work?

Creating a crowdfunding campaign through Pharewell is quick and easy! You can start a campaign at any time, and you are not obligated to complete a purchase through Pharewell. We do this to make your arrangements more affordable and to also encourage financial responsibility, by crowdfunding to offset some or all of your purchase, instead of only resorting to debt. You will be surprised by how many kind and generous people you already know!

How much does crowdfunding cost?

Pharewell does not charge a separate fee for crowdfunding. Each withdrawal, however, is net of the transaction fees (2.9% + $0.30 per contribution) that we must pay to payment processors each time a contribution is made to your campaign.

How long can I raise money through crowdfunding?

You can set your own expiration date for your campaign up to ninety days. If you need to extend your campaign after setting an initial expiration date, please contact us.

When do I get the money that I crowdfunded?

You may make withdrawals at any time prior to the expiration you set for your campaign. Withdrawals are reviewed and approved prior to disbursement to your account, subject to a minimum withdrawal amount of $0.50, imposed by our payment processors. Any amounts that have not been withdrawn by the expiration date will be disbursed, following review and approval, unless a campaign is extended.

If I decide to not make a purchase, but already started crowdfunding, can I keep the money raised?

Yes! Your crowdfunding campaign and the funds you raise are independent of any purchase you decide to make through Pharewell.

Are the crowdfunding contributions that I receive considered taxable income?

Contributions made to personal Pharewell crowdfunding campaigns are generally considered to be gifts for tax purposes which, subject to exclusions, exceptions, and other case-specific considerations, are generally not taxed as income in the United States. You should consult with a tax, legal, and/or accounting professional and maintain adequate records of contributions received to ensure that you are in compliance with the appropriate tax laws and authorities. As part of Pharewell’s User Agreement, you have represented that you are not providing any goods or services in exchange for the contribution of funds. Consequently, Pharewell will not provide you with any tax documentation for money raised through your crowdfunding campaign, nor will Pharewell report the funds you collected as earned income.

Is my campaign contribution tax deductible?

Contributions made to a personal Pharewell crowdfunding campaign are generally considered to be gifts for tax purposes and, unlike deductible contributions to charitable organizations, are not guaranteed to be tax-deductible. You should consult with a tax, legal, and/or accounting professional to be sure. Pharewell will not issue you a tax receipt.
Providers, Goods, and Services

Who provides the goods and services I purchased?

Pharewell is not the provider of your goods and services. We are the marketplace that connects you with providers who can deliver the goods and services you are seeking. Rest assured, however, that we are committed to your satisfaction. We are with you from start-to-finish, following up with both you and your provider(s), to ensure your arrangements go as planned.

How does Pharewell choose its providers?

We choose the providers on our platform by reviewing their track record, meeting with management, and visiting their grounds and facilities to determine whether our principles of high-quality service, empathy, and professionalism are shared.

Can I ask providers questions before my purchase?

Yes! Once your bundle receives provider responses, you will not only be able to review provider profiles and pricing, but you will also be able to ask questions through our messaging platform to help finalize your decision.

Can I make changes to the goods and/or services I selected?

Yes! You can make changes prior to receiving provider responses.

When will the services I purchased take place?

You will have the ability to agree on a final service date and other logistics with your provider(s) after completing your purchase. The final service date depends on regulatory minimum wait periods and other external factors, such as medical examiner delays. We generally recommend that families wait until the final service date is agreed before coordinating travel arrangements.
Logistics

If my loved one is currently at a funeral provider’s facilities, can I still use Pharewell?

Yes. However, please be aware that the provider who is currently caring for the decedent may charge you a holding fee, which you must pay separately from your Pharewell purchase.

Who will come to retrieve the decedent?

Once you complete your purchase, Pharewell ensures that your selected provider promptly contacts you to coordinate the retrieval. Rest assured that we will remain with you throughout this process so that your arrangements go as planned.

Do I need to go anywhere in person before my services take place?

No. Our process is designed so that you do not have to attend in person until your final service date. If you are purchasing a direct cremation and are not picking up the cremated remains, there is no service and the cremated remains will simply be mailed to you.

Where do I pick up the goods I purchased?

Your purchased goods are delivered directly to your selected provider(s). In a direct cremation, you will be prompted to specify whether you prefer to pick up the cremated remains at the provider’s facilities or have them mailed to you.

How are Cremated Remains sent?

Your selected provider will coordinate the delivery of cremated remains, which may only be shipped within the United States using USPS Priority Mail Express®.
Legal Documentation

What do I need to sign to complete my purchase?

Pharewell generates a complete set of tailored legal documents for your particular purchase. You will electronically sign these documents after providing the necessary information.

What information will I need to provide?

You will be required to provide personal information for the decedent, as well as the Legally Authorized Person (and if different from the Legally Authorized Person: the Informant, the Purchaser, and the Interment Right Owner, as applicable). Our process will guide you step-by-step, and at a minimum, we recommend that you have ready the following:

For the Decedent
  • Full Legal Name
  • Social Security Number
  • Home Address
  • Telephone
  • Occupation, Industry, and Highest Education
  • Marital Status
  • Armed Forces Status (DD Form 214, DD Form 93, as Applicable)
  • Physical Characteristics (Height, Weight, Hair and Eye Color, Physical Markings)
  • Date and Place of Birth
  • Name of Surviving Spouse (as Applicable), Father, and Mother
  • Attending Physician, Practice Name, Phone Number, and Email Address
For All Others
  • Full Legal Name
  • Relationship to the Decedent
  • Email Address
  • Home Address
  • Telephone

Who should fill out the needed information?

The Legally Authorized Person (or the Informant or Purchaser with the consent of the Legally Authorized Person) may complete the process. If possible, we recommend that the Informant, the Purchaser, and the Legally Authorized Person be the same individual.

How long does it take to complete my legal documents?

As with other parts of our process, signing your legal documents is designed to be completed in minutes, particularly if you have gathered the recommended information beforehand. We have worked diligently with expert funeral industry attorneys to streamline the documentation process so that you sign only the necessary paperwork for your particular purchase.

What is a death certificate and how many copies do I need?

A death certificate is a document issued by local authorities which certifies that a person has died and, among other details, lists the date, location, and cause of death. This certified document also serves as evidence of the death, for the purpose of completing various legal processes. Pharewell recommends ordering (and defaults to) at least five certified copies; however, when creating a bundle, you can purchase additional copies. The cost of a certificate varies by location, but is typically $25 or less, and in most cases, is processed within one week. The following are various types of accounts and processes to consider (some may only require a photocopy of the original certificate):

  • Life, Health, Burial, and Funeral Insurance
  • Social Security and Military Benefits
  • Bank and Credit Card Accounts
  • Federal and State Tax Returns
  • Stock Certificates and Other Investment, Retirement, and Pension Accounts
  • Title Transfer of Real Estate and Motor Vehicles
  • Department of Motor Vehicles
  • Phone Providers
  • Rental Storage
  • Transfer of Human Remains, Scattering of Ashes, and Burial or Cremation Permits

The following information has been provided as a basic resource and should not be interpreted as an exact description or exhaustive list of requirements. In addition to reviewing the applicable information below, you should consult with the member(s) of your tradition(s) responsible for providing funeral guidance before making your funeral arrangements on Pharewell.

Buddhism

There are many forms of Buddhism, yet the belief in reincarnation of the soul is a shared principle that underlies most Buddhist funeral traditions.

Although there are no set protocols, Buddhist funerals generally comprise a simple ceremony led by an officiant (usually a monk) at the family home, a funeral home, or a Buddhist temple. This can involve an open-casket funeral that takes place just before cremation, as well as prayer and meditation, and possibly sermons and eulogies. Chanting will be led by family members if no monks are present. The funeral rites are typically conducted on the morning of the burial or cremation ceremony and often last less than one hour. There may also be a wake for mourners to pay their respects, and/or a memorial service that takes place after the burial or cremation.

It is appropriate to send a sympathy card upon hearing of the death and white flowers may be sent before the service or can be presented at the funeral. Bright colors (especially red) are not appropriate, and neither is a display of wealth in the choice of attire.

Additional Information
  • There are no set rules on when the burial or cremation must take place
  • Buddhists traditionally favor cremation
    • The spiritual leader of Buddhism was cremated on a funeral pyre
    • It is viewed as helpful in releasing the soul from the physical form
  • Autopsies, organ donation, and embalming are allowed
    • It is preferred that a medical examiner wait three or four days before conducting an autopsy to allow the soul to leave the body
Hinduism

Reincarnation of the soul is a foundational belief that underlies Hindu funeral traditions. Despite varying practices, there is a common set of Hindu funeral rites that comprise:

  • A wake or funeral
    • The funeral resembles a wake on account of its short length and takes place in a residence of the family
  • A cremation ceremony (“mukhagni”)
    • The body is moved from the family residence to the place of cremation, where the ceremony takes place
  • A “shraddha” ceremony
    • Occurs approximately ten days following the death
Funeral

A Hindu funeral typically takes place one-to-two days following the death. While funeral rites and traditions may vary, they generally include an open-casket viewing, specific funeral “mantras” or chants, and a “karta,” or Hindu priest who presides over all the funeral rites (the eldest son may preside under the priest’s oversight at the cremation).

Cremation Ceremony

Hindus believe that cremation is the fastest way to aid the soul in escaping the body. Therefore, the mukhagni, or cremation ceremony, is held directly after the funeral, at the place of cremation, and involves a ritual burning of the body that is attended by the Hindu priest and male family members. Non-Hindus do not participate in the mukhagni. Cremation rituals vary, but they often include prayers and singing, the arrangement of rice balls and flowers around the body, the sprinkling of water on the remains, and the offering of food. Traditionally, it is preferred to scatter the cremated remains on the waters of the Ganges River in India, but many Hindus today take the cremated remains to a place closer to home. In the United States, cremation must be performed by licensed crematories; however, many allow Hindu cremation rituals to be performed on site. Following the cremation, there may also be a reception at the family residence.

Mourning Period

There is generally a ten-day period after the death during which the immediate family follows Hindu mourning customs. They refrain from visiting the family shrine and are prohibited from entering a temple or any other sacred place, since they are considered to be spiritually impure while mourning. During this period, the “preta-karma,” an important Hindu death ritual that assists the decedent’s soul in moving from spirit form to its new body, also takes place. After the mourning period, the family and those who are specifically invited, attend the shraddha, the third funeral ceremony.

Additional Information
  • Given the short time frame from death to cremation, embalming is often not necessary
  • It is customary for funeral attendees to dress conservatively and wear white (not black); no gifts or flowers should be brought to the funeral
Islam

The Islamic religion views death as a transition to another state of existence called the afterlife. Islamic funerals serve not only to comfort the grieving, but also to pray to “Allah” or God, to have mercy on those who have died. Muslims believe that the death of a fellow Muslim is a loss for the entire community, and so an Islamic funeral is a communal event and a highly spiritual occasion in which everyone in attendance participates in group prayers for the decedent and all deceased Muslims. The service generally can last up to one hour and the burial must take place as quickly as possible after death.

Prayer Service

Immediately following the death, the body is washed and covered with a white cotton sheet by family members. The body is then transported to the location of the funeral, typically outside the mosque, in a location where members of the community may gather, such as a prayer room, community square, or courtyard. The decedent and all attendees face Mecca, the holy center of Islam, and funeral prayers are led by an “Imam,” or holy leader. Modern Islamic communities allow women at the funeral prayer service, and attendees form at least three lines (e.g., men, followed by children, with women in the back).

Burial

After prayers, the body is taken to the burial site, often by four men, in a silent procession of friends and relatives. Traditionally, only men attend the burial, yet some Muslim communities allow women and children to be in attendance. Mourners at an Islamic funeral may express grief, but only within certain standards of decorum; outward signs of extreme emotion are not permitted. It is also customary for each person at the burial to throw three handfuls of dirt into the grave.

Mourning Period

Following the prayer service and burial, mourners may gather at the home of the immediate family to express their condolences. Traditionally, a meal is served, and guests usually stay for the entire day (family members may stay for the whole week).

Forty-day mourning periods are not uncommon, although the mourning period for a relative is typically three days, during which community members may bring food and flowers. Widows may observe substantially longer periods of mourning. Many modern Muslim communities observe shortened periods.

Additional Information
  • Islam prohibits cremation, as it is believed that there will be a physical resurrection of the body on Judgement Day
  • Since the burial must occur as quickly as possible following death, there is no viewing, wake, or visitation
  • Autopsies are strongly discouraged, as they delay burial, move the body away from the site of death, and are considered a desecration of the body
  • Embalming is considered a desecration of the body and can only be performed if required by law
  • The casket is rarely open at an Islamic funeral
  • Non-Muslims may attend an Islamic funeral
  • Funeral attendees must dress modestly
    • Women must wear a headscarf
    • Shoes are removed before prayer
Judaism

The Hebrew word for funeral is “levaya” which means “accompanying.” In the Jewish faith, it is considered a holy act to accompany a Jewish decedent to his or her final resting place. A Jewish funeral can begin at a funeral home or synagogue before proceeding to the cemetery for burial, while other Jewish funerals may be entirely graveside services. Jewish funeral traditions can also vary based on the specific heritage.

Funeral Customs

Before the funeral service begins, immediate family members wear a black ribbon that is cut while standing, to symbolize the grief from the loss of a loved one. This tradition is called “kriah,” or tearing. It is an ancient tradition that dates back to the time of King David. More traditional Jews may choose to tear their actual garments.

Jewish funerals generally consist of a brief service that lasts less than one hour, during which attendees may listen to readings from the Book of Psalms and a eulogy. Some of the readings may be in Hebrew and others in English, and the officiant, often a “rabbi,” will explain the Hebrew portions of the ceremony. A rabbi, however, is not required to perform a funeral ceremony, as any Jewish person may do so. A “minyan,” or a quorum of ten Jewish men over the age of thirteen, is also required to recite prayers.

Another funeral tradition is the “shemira,” or the custom of watching over the decedent from the time of death until burial. As a sign of respect, the body is not left alone and volunteers from the Jewish community sit with the remains, often reading psalms until the burial. Before burial, a ritual washing of the body, known as “tahara,” must also be performed. Those who volunteer for this task are members of a “chevra kadisha,” or holy society, who are on call 24 hours a day. Men perform the ritual on males, and women do so for females. Once the body is washed, the decedent is clothed in a white linen shroud. Men also wear a “tallit,” or prayer shawl, and some people are buried in a “kittel,” a white garment worn on the High Holidays and sometimes at weddings.

Burial

Traditionally, a Jewish burial takes place within one day of death, in accordance with the Torah (sacred Jewish scripture). Outside of Orthodox Jewish communities, however, burial rarely occurs this quickly and instead takes place as soon as possible following the death. During the graveside service at the cemetery, more prayers are read, and a plain wooden casket is customarily used to not disturb the natural decomposition process. This is also done in accordance with the biblical teaching that to dust we shall return, as well as to not distinguish between the rich and the poor. Moreover, when the casket is lowered into the grave, family members participate in shoveling dirt onto the casket to symbolize their acceptance of the finality of death. It is also a custom to place stones on the headstone to keep the soul down, and because unlike flowers, stones do not die and keep the person’s memory alive. Upon leaving the cemetery, attendees will wash their hands as a symbolic gesture to disassociate the living from death and impurity.

Mourning Period

After the funeral, if attendees return to the family’s residence, the mirrors may be covered, which is meant to prevent mourners from being distracted from focusing on the decedent. The torn items used by immediate family members are worn for “shiva,” a seven-day period of intense private mourning and reclusion following the funeral, (less observant mourners may only practice one or two days of shiva). During this period, mourners traditionally sit on the floor and do not wear shoes so that they can focus on grieving. They remain at home and a service is held there each night. Those who go to the home bring food (traditionally round foods, which symbolize the continuity of life, such as bread, hard-boiled eggs, etc.) to serve both the family and their guests.

More traditional Jews will wear the torn item for the entire thirty days of “shloshim” following the funeral. Shloshim, while still a mourning period, is also a time designated for reentering the community. During this time, it is tradition to refrain from cutting one’s hair (men also refrain from shaving) and attending social or even religious events (a mourner may attend the religious ceremony, but not the festive meal that follows). Women do not wear makeup, and couples refrain from intimacy. This break from daily routine symbolizes the disruption that death brings and demonstrates grief through self-sacrifice. The length of both shiva and shloshim may change depending on the time of year and any religious festivals; a rabbi should be consulted for guidance.

The mourning period may last as long as a year after the funeral, at which point, the family gathers at the gravesite for what is called an unveiling, a service meant to provide the family closure after what is considered an adequate time to grieve and during which the gravestone is unveiled. Thereafter, memorial candles are lit on the yearly anniversary of a death, known as “yahrzeit.”

Additional Information
  • There is no viewing in a Jewish funeral; to honor the decedent, the casket remains closed to friends and family
  • Cremation is often not desired, on account of the Jews who died in the crematoria during the Holocaust
  • Caskets must not be made of a material that slows down or impedes the body’s natural return to the elements
    • For this same reason, embalming is prohibited
  • Burials never take place on the Sabbath or holidays
  • Headstones may be elaborate or simple, but generally include the decedent’s Hebrew name
  • Music and flowers are typically not appropriate for most Jewish funerals, kosher food, is however often welcome
  • Men are generally expected to wear a skullcap and women a head covering and close-toed shoes, both with dark and modest attire
Protestantism

Protestant funeral rites vary by denomination, and may even vary by congregation. As a result, when a Protestant is approaching death or has died, a pastor should be consulted in making funeral arrangements to understand any particular requirements. Many of the following, however, are common Protestant funeral traditions:

  • An optional viewing may be held in the day(s) before or immediately before the funeral service, and may be open to all or only some mourners
    • Embalming is generally acceptable and, depending on local law and funeral home policies, may be required for a viewing
    • Fraternal, civil, or military rites or tributes must generally be conducted at the viewing rather than at the funeral service
  • An optional visitation service may be held to allow friends and relatives to offer their condolences to the family
    • Sympathy cards, flowers, or other memorial gifts may be sent to the family residence or funeral home
  • The funeral service is generally held within one week of the death, in a church, funeral home, or cemetery chapel (a more private or public setting may also be possible)
    • An opening statement may be given by a member of the clergy, followed by prayers, Scripture readings, a sermon or other funeral message
      • Songs or hymns are often played throughout the service and are sometimes performed by friends or relatives
      • Clergy, relatives, and/or friends may deliver a eulogy or remembrance to honor the life of the decedent
    • The funeral may take the form of:
      • A graveside service, during which both the service and interment occur at the same time and location;
      • A memorial service, at which the body is not present, and interment has already occurred or will subsequently occur; or
      • A traditional funeral service, at which the body is present either in a closed casket or as cremated remains in an urn
    • A spray of flowers or a pall may cover the casket during the service
  • Burial is a popular means of disposition
    • The body may be buried before or after the funeral service (the circumstances of the death and family preferences may play a role in timing)
      • A brief committal service—including a reading of Scripture, some final words, and prayer—will often be conducted at the grave site by the pastor
    • Some denominations are firmly opposed to cremation, while others may simply express a preference for burial
  • After the interment, there may be a reception at the family residence, at the church, or another location
  • There is generally no prescribed mourning period
Roman Catholicism

Catholic funerals are governed by regulations contained within the Order of Christian Funerals and Canon Law. The Catholic Funeral Liturgy is divided into three distinct parts, each with its own purpose, and to which every baptized Catholic is entitled:

  • The Vigil Service,
  • The Funeral Mass, and
  • The Rite of Committal
The Vigil Service

Usually takes place during the period of visitation and viewing at the funeral home. It allows families to mourn, including those who are unable to attend the funeral, and generally consists of a Service of the Word, with Sacred Scripture readings, accompanied by prayer, remembrance of the decedent, and possibly, a rosary. Although the Mass allows pastorally for a brief remembrance of the decedent, the Vigil is more flexible and is the best moment to offer other remembrances. The Vigil may be held in a funeral home, a church or chapel (including a funeral home chapel), or another appropriate place for prayer and reflection.

The Funeral Mass

The central liturgical celebration for the decedent by family, friends, and the Christian community. The Church encourages the faithful to celebrate Mass when one of its members dies, and that the parish community be informed of the death, perhaps through an announcement at Sunday Mass, and be invited to attend and pray with the family at the funeral. When Mass cannot be celebrated, the Funeral Liturgy can be outside of a Mass, especially if there are no other Catholic friends or relatives of the decedent. However, the parish family may be the primary support for the decedent, in which case, a parish Funeral Mass is warranted.

The Funeral Mass is a Eucharistic celebration and must be carried out in a sacred place (not a funeral home or funeral home chapel), such as a properly designated parish church, parish chapel, mausoleum chapel at a Catholic cemetery, or another sacred Catholic chapel or oratory. Any request to celebrate in a place other than a designated Catholic sacred place must be made in advance to the Office of the Bishop.

When cremation is chosen, it is recommended that the body be cremated after the funeral, thereby allowing for the presence of the body at the Funeral Mass. When pastoral circumstances require it, however, cremation and committal may take place even before the Funeral Liturgy. This liturgy constitutes, nevertheless, a Funeral Mass rather than a “Memorial Mass” (a service that is celebrated when the body is not present).

The Rite of Committal

The conclusion of the funeral rite and the final act of the community of faith in caring for the body of its deceased member. It should normally be celebrated at the place of committal (beside the open grave or place of entombment). The burial of a baptized person should be in a sacred place, ideally in a Catholic cemetery, parish cemetery, or columbarium. However, the Church does not mandate a Catholic cemetery, and a Catholic may be buried in a non-Catholic cemetery when the ground is blessed for burial. The remains may be interred (in a grave), or entombed (in a mausoleum or, in the case of cremation, in a columbarium). The Church guides the faithful to respect the cremated remains of a body, and neither the practice of scattering cremated remains nor the practice of keeping cremated remains at a residence is considered to be the reverent disposition that the Church requires. Furthermore, the diocesan Office of Worship or the pastor can explain how to properly bury remains at sea, in an urn, coffin, or other container.

Additional Information
  • The funeral director should immediately contact the parish office or pastor to determine:
    • Church availability,
    • The appropriate minister(s), and
      • A priest for the Mass
      • A priest, deacon, or others for the Vigil Service
    • The required parish staff
      • It is generally recommended that the music planner, cantor, lectors, Communion ministers, and hospitality ministers be provided by the parish
        • The parish music director, funeral planner, or a qualified cantor meets with the family to assist with appropriate music selections
  • Although cremation is now permitted by the Church, it does not enjoy the same value as burial of the body
    • In April 1997, the Holy See granted an indult for the United States to allow the diocesan bishop to permit the presence of the cremated remains of a body at a Funeral Mass
    • The Church clearly prefers and urges that the body of the decedent be present for the funeral rites, since the presence of the human body better expresses the values which the Church affirms in those rites
  • Autopsies and embalming are permitted
  • Traditionally, Catholic funerals are not held on Sundays
  • Depending on the circumstances, Catholic funerals generally take place within one week after death
    • Cremation can cause further delays due to regulatory and administrative requirements
  • For more information, please visit the United States Conference of Catholic Bishops (USCCB) website

The following information has been provided as a basic resource and should not be interpreted as an exact description or exhaustive list of requirements. In addition to reviewing the applicable information below, you should consult with the member(s) of your tradition(s) responsible for providing funeral guidance before making your funeral arrangements on Pharewell.

Armed Forces

Burial benefits for eligible United States Veterans include a gravesite in any national cemetery with available space, opening and closing of the grave, perpetual care, a government headstone, grave marker, or medallion, a burial flag, and a Presidential Memorial Certificate, at no cost to the family. Some service members may also be eligible for burial allowances. Cremated remains are buried or inurned in national cemeteries in the same manner and with the same honors as casketed remains.

Burial benefits available for spouses and dependents buried in a national cemetery include burial with the service member, perpetual care, and the spouse or dependent’s name and date of birth and death inscribed on the service member’s headstone, at no cost to the family. Eligible spouses and dependents may be buried, even if before the service member.

Eligibility

“Honoring Those Who Served” is the title of the Department of Defense (DOD) program for providing dignified military funeral honors to Veterans who have defended our nation. Upon the family’s request, Public Law 106-65 requires that every eligible Veteran receive a military funeral honors ceremony, to include folding and presenting the United States burial flag and the playing of “Taps.”

Those eligible for military funeral honors, as set forth by the DOD, include:

  • Military members who died while on active duty
  • Veterans who served in the active military, naval, or air service and were discharged or released from that service by means of an “honorable” or “under honorable conditions” discharge
  • Members or former members of the Selected Reserves who were discharged or released from service by means of an “honorable” or “under honorable conditions” discharge
  • Members of the Commissioned Officers Corps of the Public Health Service and National Oceanic and Atmospheric Administration
  • Certain civilian or contractual groups who have been given active-duty determinations may also be eligible for funeral honors, as they may have been named active-duty designees for the military, Navy, or Air Force services

To establish a Veteran’s eligibility for military funeral honors, a DD Form 214, “Certificate of Release or Discharge from Active Duty,” or any discharge document showing honorable service is required.

The funeral director should be notified promptly of the desire for military funeral honors for which the decedent qualifies, as the DOD program calls for funeral directors to request military funeral honors on behalf of the Veteran’s family. The Department of Veterans Affairs National Cemetery Administration cemetery staff can also assist with arranging military funeral honors at national cemeteries. In addition, Veterans Service Organizations (VSOs) may assist in providing military funeral honors.

Logistics

In the case of fallen service members, troops re-enter the country through Dover Air Force Base, where they are transferred to the Air Force Mortuary Affairs Operations center to prepare the remains for burial in full-dress uniform. Attendees generally include the carry guard, the chaplain, and the family, among others. Personal belongings are shipped after being reviewed by staff at the Joint Personal Effects Depot, and the military escort may personally hand over to the family effects that were on the service member at the time of death. The remains may then be directly flown on a military, military-contracted, or commercial plane from Dover to the airport nearest to the burial place. The remains are transported in an aluminum case adorned with a special “honor cover” of reinforced cardboard. The waterproof cover is only used once and is embossed with an American flag and the DOD seal on both ends.

When the remains reach their destination, the cover is replaced with a burial flag and the remains are then transported, generally by hearse with a military escort, to the burial place. The remains travel feet-first whenever they are moved and military personnel (often the specially trained military escort) render honors at each transfer point. For all active-duty deaths, an honor guard of at least two military personnel provides honors for the remains when they arrive at the destination airport.

Honors

Standard-honors funerals are for enlisted service members, whereas full-honors funerals are for commissioned officers, warrant officers, and senior non-commissioned officers (pay grade E-9). In either case, the sequence of events commences with the casket (with the United States flag draped over it) arriving at the cemetery by hearse or horse-drawn caisson, where it is received by pallbearers who carry the casket to the grave site. The pallbearers then hold the flag taut over the casket and a chaplain or designee performs the committal service. Once the committal service is complete, the attendees rise for the rendering of military honors. A firing party proceeds with a three-volley firing sequence. The bugler will then begin “Taps.” Thereafter, the pallbearers commence the flag-folding sequence. Once the flag is folded, it is inspected, and the highest-ranking officer presents it to the next of kin, recites a message of condolence, and salutes the flag.

A service held in a private cemetery can also have military honors, although the service may be less formal and performed by an honor guard from a local VSO. The funeral director should be consulted with respect to available services in the area.

Artículos conmemorativos

El Departamento de Asuntos de Veteranos de los Estados Unidos (VA) proporciona un gobierno lápida mortuoria o lápida sin costo; sin embargo, puede haber un costo por colocar el tributo, si se hace en un cementerio privado. Son elegibles los siguientes:

  • Veteranos que no recibieron una baja deshonrosa o miembros del servicio que fallecieron mientras estaban en servicio activo, si cumplen con ciertos requisitos específicos de cuando sirvieron
  • Miembros de la Guardia Nacional o Reservistas, si cumplen con ciertos requisitos específicos de su tipo de servicio
  • Cónyuges elegibles u otros miembros de la familia enterrados en un cementerio nacional, un cementerio de veteranos estatal o tribal, un cementerio militar o un cementerio militar
    • Los cónyuges y familiares enterrados en un cementerio privado no son elegibles para estos artículos conmemorativos

De manera similar, VA proporciona medallones sin cargo. Son elegibles los siguientes:

  • Veteranos que no recibieron una baja deshonrosa o miembros del servicio que fallecieron mientras estaban en servicio activo, si cumplen con ciertos requisitos específicos de cuando sirvieron
  • Miembros de la Guardia Nacional o reservistas si cumplen con ciertos requisitos específicos de su tipo de servicio
    • Hay dos tipos de medallones: un medallón de bronce y un medallón de Medalla de Honor (si se recibió una Medalla de Honor)
  • Oficiales comisionadas
    • El medallón estaría unido a un lápida mortuoria o lápida que fue comprado a expensas de ellos o de otra persona
    • También elegible si sirvieron en el Servicio de Salud Pública activo a partir del 6 de abril de 1917
  • Los cónyuges y dependientes no son elegibles

La directora funeraria o se debe consultar a un representante del cementerio para ayudar a ordenar estos artículos conmemorativos. Para obtener más información, visite el sitio web de VA.

Firefighter

The firefighter profession is steeped in brotherhood and tradition, especially when it comes to mourning a line-of-duty death. These customs draw on the Irish and military heritage that have historically filled the firefighting ranks.

Logistics

Firefighter funeral traditions can vary by fire department. Nevertheless, after a line-of-duty death, the family is notified, according to department policy, and mourning begins. Badges are often shrouded for thirty days with black tape or other material, United States flags are lowered to half-staff (no other flags are flown) until sometime on or after the funeral, and dark bunting (loosely woven fabric) is often draped on the station sign or building, typically for thirty days.

The fire department will typically assign a liaison to act as the family’s single point of contact with the department, and who will also present the various options for a traditional funeral to the family. Funeral and cemetery officers may help make the actual funeral and interment/entombment arrangements, respectively. Depending on the department, a chaplain may also perform some of these responsibilities. In addition, the department may arrange: an honor guard for the viewing (if applicable), a color guard, ushers, and pallbearers for the funeral service, an appropriately sized location for the service, and the funeral procession or any other gatherings. It is also common for department officials to deliver a eulogy. Notwithstanding these arrangements and decisions, the final wishes of the firefighter and the preferences of the family take precedence.

Honors

When the family requests an honor guard, specific department members may be selected to stand vigil during the viewing. Teams of two, one at the head and one at the foot of the casket, typically take turns caring for watch before and after the viewing. The honor guard may include the pallbearers and a color guard for the funeral, who stand guard at the casket, carry the flags, and fold the burial flag, among other duties. The viewing may also include a “walk-through” ceremony during which uniformed members and local dignitaries pass single file by the casket to pay tribute to the fallen firefighter. If the family decides to bury the firefighter in uniform, the family liaison should be informed to have the department provide a uniform to the funeral home. In cases where the family elects a closed-casket viewing and/or funeral, a photograph of the firefighter in uniform (and perhaps other personal accoutrements, e.g., a helmet) may be placed on or next to the casket.

Funeral processions assisted by the local police department are common. Vehicles participating in the procession are often decorated with dark bunting and typically include several fire rigs, led by the firefighter’s rig, solemnly moving from the funeral home or church to the burial place. If the procession passes the firefighter’s station, personnel will typically stand outside at attention and toll a bell that has been muffled. Trucks crossing extended ladders with the United States flag hanging from the top may also be observed en route or at the cemetery entrance.

At the committal service, military-style funeral honors may be performed, such as a firing party, a bugler sounding “Taps,” and a folding and presentation of the burial flag. If the firefighter was a Veteran or died in the line of duty, a United States flag may be used. A department, local, association, or state flag can also be used as a burial flag. Bagpipers may play while the casket is being moved and/or during the service. Furthermore, a fire department member may read a statement about the firefighter’s last call, and a portable fire department bell is then tolled to recall a time when fire bells would ring to call to an alarm, and then once more, to indicate that the alarm had ended.

Police

The funeral traditions for police and other law enforcement officers are similar to those for firefighters and military service members, reflecting brotherhood, as well as honor and respect for the fallen officer. The type of funeral and level of honors (formal, semi-formal, non-formal, and private) given depend on both the circumstances of death and employee status. For instance, subject to family wishes and department protocol and resources:

  • In a line-of-duty death of a sworn employee, formal funeral with full honors and traditions may be given
  • In an off-duty death of an active department member, a semi-formal funeral with some honors and traditions may be given
  • If the death was not in the line of duty, and the decedent was a retired department member or an immediate family member of an officer, non-formal honors may be given
  • If the decedent was a civilian employee, a private service with limited department involvement, if any, would generally be given.

If the family forgoes honors and chooses a private service, the department may often still hold a memorial service for the officer. However, suicide and death resulting from an investigation of an officer suspected of criminal conduct present a dilemma to some departments, who may find that honoring such a member would be inappropriate.

Logistics

Police funeral traditions often vary by department or precinct. Nevertheless, after a line-of-duty death, the family is notified, according to department policy, and generally in person by the chief, chaplain, and designated representative. Following notification, mourning begins, and badges are often shrouded for thirty days with black tape or other material, United States flags are lowered to half-staff (no other flags are flown) until sometime on or after the funeral, and dark bunting (loosely woven fabric) is often draped on a cruiser and on the station sign or building, typically for thirty days.

The designated representative acts as the family’s point of contact with the department, and may have been chosen by the fallen officer or is assigned by the department to provide support and present the various options for a traditional funeral to the family. A Traffic Unit Supervisor may be made available to assist in planning the procession, and funeral and cemetery officers may help make the actual funeral and interment/entombment arrangements, respectively. Depending on the department, a chaplain may also perform some of these responsibilities. In addition, the department may arrange: a 24/7 watch of the officer’s home, an honor guard and casket watch for the viewing (if applicable), a color guard, ushers, and pallbearers for the funeral service, and the funeral procession (including parking) or any other gatherings. It is also common for department officials to deliver a eulogy. Notwithstanding these arrangements and decisions, the officer’s final wishes (if known) and the preferences of the family take precedence.

Honors

When the family requests an honor guard (specific department members may be selected), this may include the casket watch, pallbearers, and a color guard, who stand guard at the casket, carry the flags, and fold the burial flag, among other duties. Honors often begin with a casket watch, comprised of teams of two who take turns standing vigil, 24/7, before and after the viewing, one at the head and one at the foot of the casket, while facing one another. Other honor guard members may include the funeral commander and the firing party. The viewing may also incorporate a “walk-through” ceremony during which uniformed members and local dignitaries pass single file by the casket to pay tribute to the fallen officer. Departments with limited personnel may have to coordinate with neighboring departments for large, full-honors funerals.

In a typical religious service with full honors, the honor guard designee escorts the family to the staging area before commencement of the ceremony. The pallbearers carry the casket to its place of honor, and the color guard presents the colors. Following this ceremony, the funeral service begins, generally with an invocation and prayer, and/or other opening remarks or music. Sacred Scripture is read by a clergy member, and is often followed by commentary. Local officials, family, and friends may then offer a few words before a department official, such as the Chief, and/or others deliver a eulogy. The officer’s badge number may also be formally retired as part of the funeral service. After some music, closing remarks, and/or prayer, the color guard retires the colors and bagpipes often play as the pallbearers remove the casket.

The funeral procession that follows is often led by a motorcycle escort for traffic control to the cemetery. Behind the escort are often: the funeral director, the Chief, and chaplain; pallbearers; the hearse; family members (in cars and/or limousine(s)), local officials, fellow officers, and other vehicles, as well as a rear escort. Vehicles participating in the procession are often decorated with dark bunting and solemnly move from the funeral home or church to the burial place. Trucks crossing extended ladders with the United States flag hanging from the top may also be observed en route or at the cemetery entrance.

At the committal service, military-style funeral honors may be performed, such as a firing party, a bugler sounding “Taps,” and a folding and presentation of the burial flag. A 21-bell salute may also be substituted for the firing party, and if the officer was a Veteran or died in the line of duty, a United States flag may be used. A department, local, association, or state flag can also be used as a burial flag. If a eulogy was not delivered at the viewing or funeral service, a formal speech in memory of the fallen officer may be pronounced by a family member, friend, clergy member, dignitary, or department chief. Other honors offered at the committal service may include bagpipes, a ceremonial flyover by department aircraft, and a dove release. At the end of the committal service, a final radio call is often made in honor of the officer, mentioning the officer’s background, length of service, and usually ending in the words, “Gone, but not forgotten.”

Funeral terminology is foreign to most of us, so we’ve compiled a list of definitions to help save you time.

Alternative Container: An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains in a burial or cremation. It can be made of fiberboard, pressed wood, or composition materials (with or without an outside covering). Although crematories may set standards for the kind of alternative containers that they will accept, they are prohibited from requiring that a casket be purchased for direct cremation, and must make at least one alternative container available to consumers.
At-Need: Describes the need for deathcare services when a death has already occurred.
Autopsy: A specialized surgical procedure used to determine the cause and manner of death. Remains that undergo an autopsy require additional care and preparation.
Bundle: The collection of goods and services selected by a customer on Pharewell. Bundles are submitted to providers in the desired service area for pricing. Customers can manage their bundle through their Pharewell account dashboard.
Burial Vault: A container designed to completely encase the casket or urn in the grave to prevent the grave from sinking in. Burial vaults are often made of concrete (lined with plastic or metal), steel, fiberglass, bronze, or copper.
Cash Advance Items: Items that a funeral provider obtains from a third party and pays for on the consumer’s behalf (e.g., clergy honoraria, musicians or singers, death certificates, etc.). Each cash advance item must be listed separately on the Statement of Goods and Services Selected, together with the price for each item. If the price of a particular cash advance item is unknown, a good faith estimate should be given, and a written statement of the actual charges should be provided before the final bill is paid. Subject to state laws or regulations, “funeral providers” are not prevented from adding a service charge (mark-up) to cash advance items, nor are they required to disclose the amount of that charge; however, they must disclose the existence of a mark-up on cash advance items, or whether they receive and retain a rebate, commission, or trade or volume discount, and must also specify those cash advance items to which the disclosure applies.
Casket: A rectangular box used for the encasement of remains in a burial or entombment. Caskets are generally made of metal or wood. Metal caskets are distinguished by their thickness or “gauge” (the lower the gauge the greater the thickness). While lower gauge caskets may better preserve the decedent over the short term, no casket will delay the natural decomposition of humans remains over the long term or indefinitely. Some cemeteries have restrictions as to the type of casket that may be used on their grounds. Casket prices vary based on materials, features, and customizations.
Clergy Honorarium: A voluntary payment that is given for religious services for which fees are not legally or traditionally required.
Coffin: A narrow, hexagonal box used for the encasement of remains in a burial or entombment. Its six sides conform to the shape of a body, with a narrow headspace, a wide shoulder space, and a narrowing shape down to the feet. Coffins are generally made of metal or wood and although are less popular in North America, they are widely used in the rest of the world.
Columbarium: A structure containing compartments in the walls for niches, in which inurned remains are placed for final disposition.
Committal Service: A short, graveside ritual performed at the time of the burial to commit the decedent to the final resting place. A committal service can be charged separately or may be included as part of the funeral ceremony or cemetery fees. Unlike a graveside service, a committal service may be offered in addition to and following a funeral ceremony.
Coroner: A public official whose duty is to inquire into the cause of death when there is reason to believe it is not from natural causes. Unlike a medical examiner, a coroner is generally not required to have specific medical qualifications and does not perform autopsies.
Cremation: The process by which human remains are reduced to ashes and are often collected in an urn, thereafter, for final disposition. Although crematories may set standards for the kind of cremation containers that they will accept, they are prohibited from requiring that a casket be purchased for direct cremation, and must make at least one alternative container available to consumers.
Crematory: A facility in which cremations are conducted using a furnace known as a cremation chamber or retort. A crematory may be referred to as a direct disposal establishment when it is a licensed facility where a direct disposer (any person who is not a licensed funeral director) engages in the licensed practice of direct cremation.
Crypt: A space in the wall of a mausoleum in which casketed remains are placed for final disposition.
Decedent: A deceased person.
Direct Cremation: A minimal service in which the decedent’s remains are cremated shortly after death, without embalming. There is no formal viewing of the remains nor any visitation, funeral ceremony, memorial service, graveside service, or scattering of ashes. Direct cremation may also be referred to as direct disposition.
Documentary Stamp Tax: An excise tax imposed on documents that transfer an interest in a cemetery lot or interment rights.
Embalming: The treatment of human remains with the injection of chemical solutions and draining of fluids to slow decomposition and temporarily preserve the body, generally for the purpose of cosmetic restoration, presentation, and/or sanitary reasons. Per the Funeral Rule, “Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.”
Entombment: The purchase of the right (not the property itself) to place remains above ground in a cemetery (e.g., in a mausoleum crypt or columbarium niche). The price may vary based on the cemetery location, the location of the property on the grounds, availability, and other factors.
Escort Vehicles: The use of motorcycles or other vehicles to allow a funeral procession to ease through traffic and intersections.
Funeral Ceremony: A commemoration of the decedent, with the body present, that typically takes place prior to burial or cremation.
Funeral Director: A professional who, together with the family, arranges the details and logistics of a funeral. Basic services of the funeral director include conducting the arrangements conference, planning the funeral, securing permits, sheltering the remains, and coordinating with third parties.
Funeral Procession: A convoy of vehicles used to transport the decedent, funeral attendees, funeral staff, and equipment to the place of final disposition.
Funeral Rule: Among various other protections, The Funeral Rule (effective April 30, 1984, amended 1994), enforced by the Federal Trade Commission (FTC), gives consumers the right to:
  • Buy only the funeral arrangements desired
  • Obtain price information on the telephone
  • Receive a written, itemized General Price List when visiting a funeral home
  • See a written casket price list before seeing the actual caskets
  • See a written outer burial container price list
  • Receive a written Statement of Goods and Services Selected after deciding on selections, and before payment
  • Obtain an explanation in the Statement of Goods and Services Selected that describes any legal, cemetery, or crematory requirement to purchase any funeral goods or services
  • Use an “alternative container” instead of a casket for cremation
  • Provide the funeral home with a casket or urn purchased elsewhere
  • Make funeral arrangements without embalming
General Price List (GPL): A list required under the Funeral Rule, that must contain identifying information, itemized prices for the various goods and services sold by a “funeral provider,” and other important disclosures. The GPL enables consumers to comparison shop and to purchase, on an itemized basis, only the goods and services they want.
Grave Liner: A container designed to simply cover the top and sides of the casket or urn in the grave to prevent the grave from sinking in. Grave liners are often made of concrete (lined with plastic or metal), steel, fiberglass, bronze, or copper.
Grave Marker: Generally, refers to any flat or beveled product used to identify a grave site. For above-ground sites, an engraved marker, such as a bronze memorial plaque, is commonly placed on the outside of a crypt or niche to identify the entombed remains. Each cemetery has its own requirements governing the dimensions, materials, and other specifications for grave markers permitted on its grounds.
Graveside Service: A brief service conducted at the cemetery next to the place of burial when there is no funeral ceremony at the funeral home or elsewhere.
Headstone: A type of burial monument placed at the head of a grave; also known as a gravestone or tombstone.
Hearse: A traditional funeral vehicle used to transport the decedent to the funeral service, cemetery, crematory, or other facilities (as applicable).
Immediate Burial: A minimal service and basic funeral arrangement that involves a burial without a viewing, funeral ceremony, memorial service, or graveside service, and includes any fee charged for the basic professional services of the funeral director and staff.
Imminent-Need: Describes the need for deathcare services when a death has not yet occurred but is expected to happen in the near term (e.g., hospice or end-of-life care).
Informant: The person providing the necessary legal information to complete the arrangements for the decedent (may be the same individual as the Purchaser, Legally Authorized Person, and/or Interment Right Owner).
Interment Right: The purchase of the right (not the property itself) to place remains below ground in a cemetery (e.g., in a burial plot or urn burial plot). The price may vary based on the cemetery location, the location of the property on the grounds, availability, and other factors.
Interment Right Owner: The legal owner of the right (not the property itself) to place remains below/above ground in a cemetery (may be the same individual as the Purchaser, Legally Authorized Person, and/or Informant).
Inurnment: The process of placing cremated remains into an urn.
Legally Authorized Person: Generally, refers to the person who has legal authorization to decide on the disposition of the decedent (may be the same individual as the Purchaser, Interment Right Owner, and/or Informant). This term and its legal definition may vary by state.
Mausoleum: A structure containing spaces in the walls for crypts, in which casketed remains are placed for final disposition.
Medical Examiner: A physician who is responsible for examining bodies postmortem (often through an autopsy), to determine the cause, manner, and circumstances of death.
Memorial Service: A service that generally takes place after final disposition to commemorate the decedent without the body present (cremated remains may be present); this service can consist of prayers, eulogies, songs, or other literature, and may be held at a funeral home, place of worship, private residence, or other location.
Monument: A product that, like a grave marker, serves to identify a grave site, but is typically upright, such as a headstone. Each cemetery has its own requirements governing the dimensions, materials, and other specifications for monuments permitted on its grounds.
Niche: A compartment in the wall of a columbarium in which inurned remains are placed for final disposition.
Outer Burial Container: Refers to any container designed to be placed around the casket or urn in the grave, such as burial vaults and grave liners. State or local law does not require that you buy a container to surround the casket or urn in the grave. However, many cemeteries require that you have such a container so that the grave will not sink in. Cemeteries ordinarily charge a fee for the installation of an outer burial container, which may vary based on the type of container, the size of the grave, the cemetery and plot locations, the time of day, week, or year, and other factors. The installation fee may also be included in the price of the outer burial container.
Perpetual Care: A maintenance fee charged for the perpetual upkeep of graves and cemetery grounds. Some states require cemeteries to deposit the fee into a special trust fund. Although rules may vary by licensing authority, this fee does not typically include the installation or maintenance of monuments or grave markers. In some states, cemeteries may also include the cost of care and maintenance as part of the cost of the interment right.
Pre-Need: Describes the need for deathcare services when a death has not yet occurred and is not expected to happen in the near term.
Provider: A funeral home, cemetery, or crematory. Pharewell providers respond to customer bundles with pricing to be considered for selection in the customer’s purchase.
Purchaser: The person who is contracting for the goods and services (may be the same as the Informant, Legally Authorized Person, and/or Interment Right Owner).
Statement of Goods and Services Selected: An itemized, written statement, required under the Funeral Rule, that is to be furnished by “funeral providers” to consumers making funeral arrangements; the contract or purchase agreement for funeral goods and services.
Urn: A container designed to permanently encase cremated remains, which is different from temporary containers made of cardboard, plastic, or similar material that are sometimes used to hold cremated remains until an urn or other permanent container is acquired.
Viewing: Allows mourners to view the decedent and pay their final respects and is generally hosted prior to a funeral service at a funeral home, place of worship, private residence, or other location.
Visitation: Allows more time to share memories and thoughts with the bereaved, as funeral services may often provide only a few moments for mourners to express their condolences. The remains are not present at the visitation, which may be held at a funeral home, private residence, or other meeting area.